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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ramiah Hill

November 21, 2024

5  out of  5
rating by Ramiah Hill
"Alannah C. was such a great help! Would recommend her to anyone. Very nice and absolutely easy to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. "
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Ann MARTIN

November 19, 2024

5  out of  5
rating by Ann MARTIN
"Fantastic people!! So helpful"
We responded:
"Thank you for your 5-star review! My fantastic State Farm team and I are happy to be your good neighbor!"
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SD SD

November 6, 2024

5  out of  5
rating by SD SD
"Awesome insurance company! With low rates. ❤️"
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Ron Bordelon

October 22, 2024

5  out of  5
rating by Ron Bordelon
"Erik impressed me with his knowledge and demeanor. He made me feel at ease , not doing any hard sell . He explained all the details so I could easily understand them. I never thought I could save money with such a high profile insurance company, but it is true."
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John Bull

October 15, 2024

5  out of  5
rating by John Bull
"Thank you Alannah"
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Moneyy Mitchh

October 11, 2024

5  out of  5
rating by Moneyy Mitchh
"Mrs. Melanie was so helpful!"
We responded:
"Thank you for the 5-star review! Melanie works hard to help our customers understand their policies and coverages. "
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Jacobian Stephens

October 11, 2024

5  out of  5
rating by Jacobian Stephens
"Very professional and always there for my needs. I really appreciate the prompt response and actions of this team."
We responded:
"Thank you for the 5-star review and kind words. Our office tries our best to provide prompt service to our customers. We truly appreciate your business and feedback. "
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Kathleen Glasgow

October 10, 2024

5  out of  5
rating by Kathleen Glasgow
"Erik Guillory State Farm always provides great service. I've never been subjected to an automated attendant or a noisy call center when I've needed help. A local person answers the phone and simply gets the job done."
We responded:
"Thank you for the 5 star review Kathleen! We truly appreciate your business and your feedback. "
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Gisele Sherville

September 20, 2024

5  out of  5
rating by Gisele Sherville
"Erik Guillory has a first class agency. He is so helpful and knowledgeable about all his services. His staff is very friendly and professional. Highly recommend his agency."
We responded:
"Thank you for the 5-star review, Gisele. Our office works hard to provide the best service we can to our customers. "
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Racheal Hall

September 13, 2024

5  out of  5
rating by Racheal Hall
"I’m very satisfied with customer service. It was very easy to get auto insurance and I really appreciate the experience with Miss Melanie. Thank you so much guys!!! Good neighbors :) !!!"
We responded:
"Thank you for the 5-star review, Racheal. Melanie works hard to ensure that our customers are happy with their experience. "
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Corey Dixon

September 6, 2024

5  out of  5
rating by Corey Dixon
"Erik and his team are awesome. Melanie and Kylie are the best. Helped me so much"
We responded:
"Corey, thank you for the 5-star review. Melanie & Kylee are great at making sure our customers are satisfied and taken care of with anything they may need. We truly appreciate your kind words. "
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John Duff

September 3, 2024

5  out of  5
rating by John Duff
"Pleasantly surprised by the friendliness and eagerness to help me with my complicated quote. Look forward to them becoming my new agent!"
We responded:
"Thank you for the 5-star review, John. Our team works hard to ensure we are providing the best service possible. We truly appreciate your kind words. "
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Henry Page

August 23, 2024

5  out of  5
rating by Henry Page
"This is the best insurance agency i ever had."
We responded:
"Thank you for the 5-star review! We appreciate your business and kind words. "
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Jeremy Crochet

August 19, 2024

5  out of  5
rating by Jeremy Crochet
"Great service thanks again"
We responded:
"Thank you for the 5-star review and the kind words. "
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Ricky Romero

August 12, 2024

5  out of  5
rating by Ricky Romero
"alw3ays nice, always friendly, always helpful. Thanx"
We responded:
"Thank you for the 5-star review & kind words, Ricky! We try our best to provide the best service possible. "
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DayLight Savior

August 8, 2024

5  out of  5
rating by DayLight Savior
"every helpful"
We responded:
"Thank you for the 5-star review! We work had to provide helpful service and answer any questions you may have. "
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Craig Champagne

August 6, 2024

5  out of  5
rating by Craig Champagne
"Great customer service, and will work with you to find the best coverage to fit your needs."
We responded:
"Thank you for the 5-star review, Craig! "
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Sanaa Johnson

July 25, 2024

5  out of  5
rating by Sanaa Johnson
"From Ponchella Doucet: They have been the utmost helpful. Alana is very experienced, patient, and eager to assist."
We responded:
"Thank you for the 5-star review, Ponchella. We truly appreciate your business and feedback. Alannah goes above and beyond to make sure our customers are knowledgeable and understand their policies. "
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Mia Landry

July 25, 2024

5  out of  5
rating by Mia Landry
"Super accommodating and very friendly staff."
We responded:
"Thank you for the 5-star review and kind words."
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Michael Barkley

July 2, 2024

5  out of  5
rating by Michael Barkley
"Justin Foster was excellent, incredibly happy with the policy I got."
We responded:
"Thanks for the review, Michael. Justin is great at making sure customers are satisfied and knowledgeable with the coverage they are receiving. "
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DAWN FALCON

July 1, 2024

5  out of  5
rating by DAWN FALCON
"Alannah was great. Answered all my questions and got me in the policy I needed with no hassle. Would recommend this location for sure."
We responded:
"Thank you for the review, Dawn. Alannah goes above and beyond for our customers to answer any and all questions you may have. "
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Marie Mitchell

June 14, 2024

5  out of  5
rating by Marie Mitchell
"Kylee is the best !!! The whole state farm team rocks!!! Erik guillory in Broussard.."
We responded:
"Thank you for the kind words & 5 star review. Our team does their best to provide excellent customer service for all of our customers. We truly appreciate your business & feedback. "
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Charles Weddle

May 22, 2024

1  out of  5
rating by Charles Weddle
"Half a star at most. These guys used bait and switch tactics to get my business. I changed due to the initial monthly premium they quoted and then jacked my price up on the next renewal. State farm has this reputation apparently. Additionally, I left multiple messages and emails for Erik Guillory to call me and help resolve the issue. I never once received a call back. I went back to my previous insurance company. I have much more affordable insurance with far better coverage. Don't waste your time with this group or State Farm."
We responded:
"Charles, we never intended to make you feel baited into switching to us. We do make it a priority to reach out to our insureds to review any changes at renewal. Please give our office a call so we can talk about your concerns. "
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Dana Guillory

May 21, 2024

5  out of  5
rating by Dana Guillory
"Justin was so helpful and easy to talk to! He explained information on my policies very well and made the switch incredibly easy (especially since I was at work)! Responded super fast and found some great discounts for me! I’m very glad I switched back to State Farm!"
We responded:
"Thank you for the 5-star review! Justin is great at communicating with our customers and finding their needs to be fully protected! We truly appreciate your business and feedback. "
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Debbie Hebert

May 14, 2024

5  out of  5
rating by Debbie Hebert
"Great customer service and very nice people. Everyone is easy to talk to."
We responded:
"Debbie, thank you for the kind words and 5-star rating. We truly appreciate your business and feedback. "